2. Variety of Personal Information collected by NJPL
"Personal information" (PI) - means any data/information relating to an identified or identifiable natural person including common identifiers such as a name, an location data, identification number, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural individual/person and any other data/information that is so categorized by applicable laws. We collect information about you and/or your usage to enhance and provide better services and offerings. The Personal Information/Data that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:
3. How NJPL may use your Personal Information
We will only use your personal data in a fair and reasonable manner, and where we have a lawful reason to do so.
Our use of your personal data depends on the purpose for which you interact with us. We may process your Personal Information for the following purposes:
4. Cookies and Other Tracking Technologies
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.
5. The Basis/ Grounds
which we rely on for collection and processing of your Personal Information:
Your Personal Information is collected and processed by NJPL based on the following legal grounds depending upon the nature of Personal Information and the purposes for which it is processed.
Your Personal Information may be processed by NJPL, to the extent that such processing is necessary to allow NJPL to comply with a legal obligation. An example of this would be if NJPL is required to disclose your Personal Information to respond to a court order or if NJPL is required to retain specific records for a fixed period to comply with requirements under any applicable law.
6. Information Sharing
We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information to fulfill their jobs to provide, operate, develop, or improve our products or services.
NJPL does not disclose, transfer or share your Personal Information with others except with:
The Company does not provide any Personal Information to the advertiser when you interact with or view a targeted advertisement. However, if you interact with or view an advertisement, the advertiser may make certain assumptions and, in the process, learn certain Personal Information about you. For instance, if you view and click an advertisement that is targeted towards women in the age group 18- 24 from a specific geographic area, the advertiser may assume that you meet the relevant criteria.
NJPL does not intend to transfer Personal Information without your consent to third parties who are not bound to act on NJPL 's behalf unless such transfer is legally required.
If your Personal Information is transferred outside Nepal, we take the necessary steps to protect your Personal Information in accordance with applicable data protection laws.
7. Third Party Content:
NJPL makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information.
To use the Platform,
you agree that you must be the minimum age (described in this paragraph below)
The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for NJPL to be able to lawfully provide the services over the Platform to you then that older age shall apply as the applicable minimum age.
If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult.
9. Retention of Personal Information
Your Personal Information will not be retained by NJPL any longer than it is necessary for the purposes for which the Personal Information is processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable.
At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws
10. Controlling your personal information
You have the right to
invoke your rights which are available to data principals or data subjects (as
per applicable laws and regulations) in relation to your Personal Information
which is being processed by NJPL.
NJPL provides you the ability to keep your Personal Information accurate and up-to-date. If at any time you would like to a) rectify, update or correct your Personal Information; b) obtain confirmation on whether or not your Personal Information is processed by it; c) access your Personal Information or exercise your right to data portability; or d) exercise your right to restrict the continuing disclosure of your Personal Information to any third party by NJPL in certain circumstances, you are requested to contact us using the contact details mentions in paragraph 15 below. We will require you to provide a valid proof of your identity, in order to ensure that your rights are respected.
For the exercise of certain rights, you may be required to approach the relevant authority / designated officer as per the provisions of the applicable data protection laws/ NJPL may in accordance with the provisions of applicable data protection laws, charge a fee for fulfilling your request, in particular in case of excessive or manifestly unfounded request. Further you acknowledge that the abovementioned rights are not absolute and are subject to limitations as per the applicable data protection laws.
10. Confidentiality and Security
11. Social media
NJPL operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. NJPL monitors and records comments and posts made on these channels about itself in order to improve its products and services.
Please note that you must not communicate the following
information to NJPL through such social media sites:
Sensitive personal data including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number ; - Excessive, inappropriate, offensive or defamatory content. NJPL is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. NJPL is only responsible for its own use of the Personal Information received through such sites.
NJPL does not store any account related information or any credit / debit card details. NJPL shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.
In case any Personal Information is shared by you with NJPL, which is not requested by NJPL during registration, (whether mandatorily or optionally), NJPL will not be liable for any information security breach or disclosure in relation to such information.
14. Grievance Officer
In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail to our grievance officer:
Nikhil Job (P) Ltd